illuminate every corner
Thoughtfully designed lighting crafted to set the perfect mood
Wall Sconces
Table Lamps
discover timeless ambiance
Our aim is to offer elegant, timeless & functional products
Curate warmth in every space
bring intimate, ambient light to bedside tables, desks, and cozy nooks
amber vail
Built at the intersection of form, function, and atmosphere, offering a distinguished collection of premium lighting. Specializing in tailored pendant lights, ambient table lamps, and elegant sconce fixtures, the brand transforms contemporary living environments through superior craftsmanship and quiet luxury.
Our values
We believe true luxury lies in atmosphere - crafting elegant, radiant lighting designed to make every home feel warmer, cozier, and entirely your own
Frequently Asked Questions
Our Brand
Shipping & Delivery
Returns & Refunds
How to Contact Us
What makes Amber Vail different?
We offer high quality, durable products for luxurious spaces at an affordable price.
Does Amber Vail ship internationally?
No, currently Amber Vail ships exclusively within the United States.
What materials are used in Amber Vail lighting fixtures?
Our products feature premium; long lasting materials selected for both durability and aesthetic appeal. We utilize solid marble, brushed brass, and high-grade metals.
What happens if my shipment arrives damaged or is delayed?
We take great care in packaging our delicate sconces and lamps, but if your item arrives damaged or defective, we will replace it at zero cost to you. Simply reach out to our customer support team at info@ambervail.com within 30 days of delivery with photos of the issue, and we will resolve it immediately. For additional information please review our Shipping Policy.
What time frames should I expect to receive my order?
Order Handling Time:
1–2 business days, Monday–Friday
Once your order is processed, it will be shipped by one of our trusted carriers.
Transit Time:
3-5 business days, Monday–Friday
Estimated Delivery Time:
6-9 business days
For additional information please review our Shipping Policy.
What if I have any delivery issues?
If you experience any delivery issues, including delays or lost packages, please use the Contact Us page and our customer service team will assist immediately. We are here to assist you and help ensure your order arrives safely. For additional information please review our Shipping Policy.
How long do I have to return an item if needed?
You have 30 days from the day you receive your order to return items.
To be eligible for a return, items must be:
- Unused
- In their original condition
- Returned with original packaging, tags, and accessories
Our support team will gladly assist you throughout the process.
For additional information please review our Refund Policy
Are there any return costs?
There is no cost to the customer if the product:
- Is incorrect
- Is damaged by the carrier
- Is defective in any way
For additional information please review our Refund Policy
What is the refund process like?
Inspection: Once we receive your return, we will inspect the item to ensure it meets our return criteria.
Refund Timing: After approval, your refund will be processed. Please allow up to 7 business days for the refund to appear on your original payment method, depending on your bank or payment provider.
For additional information please review our Refund Policy
How do I contact Amber Vail?
Store Address: 485 Hauser Avenue, Holbrook New York, 11741, United States
Email: info@ambervail.com
Phone: +16314506137
Customer Service Hours: Monday-Friday 9:00 AM - 5:00 PM (EST)
We do the best we can to reply to your email within 1-2 business days.
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